Susan Westwater

Innovation Strategist | AI Consultant | Author | Speaker

Susan Westwater is the co-founder and CEO of Pragmatic Digital and a leader in conversational AI and marketing strategy, with over 20 years of experience at top agencies including Leo Burnett. As an Open Voice Network Ambassador and Top 100 Women Leader in Conversational AI, she co-authored key books on voice marketing and developed the AI Growth Blueprint, a practical system for marketing teams building scalable, customer-focused AI. With experience across CPG, financial services, manufacturing, and healthcare, Susan effectively bridges theory and practice for senior marketing and commercial audiences seeking AI-driven growth.